[Product Details]
Product: SKZOO PLUSH BAG
Material: POLYESTER, METAL, PLASTIC
Size: Wolf Chan - 20X49CM
Leebit - 20X49CM
DWAEKKI - 18X51CM
Jiniret - 20X44CM
HAN QUOKKA - 21X44CM
BbokAri - 20X41CM
PuppyM - 25X44CM
FoxI.Ny - 25X50CM
[Product Composition]
Main Product: PLUSH BAG 1 Type / 8 Types Sold Separately
[Product Information]
- Size errors may occur during cutting or sewing (±1~3cm).
- Fraying of less than 1cm may occur during the manufacturing process.
- This product is sensitive to sharp objects and fire, so caution is advised. - Due to the mass production process, loose threads and fine print may appear uneven.
- Due to the nature of the product materials and manufacturing process, impurities or fine threads may be present.
- Colors may appear differently depending on the user's monitor settings.
- Due to the nature of the product, fiber shedding may occur upon initial use.
- Biodegradable packaging made from plant-based materials may tear easily due to the nature of the material.
- Outer packaging materials such as packages, OPP, and outer boxes are designed to protect internal components from scratches, dents, and dust. Scratches, dents, and minor damage may occur during manufacturing, packaging, and delivery.
- Printed materials and printouts (photo cards) may exhibit minor contamination, scratches, blemishes, warping, and folding due to the manufacturing/processing process and the nature of the product.
- This image is an example to help you understand the product. The design, size, and materials of the actual product may differ from the information provided during the manufacturing process. - This product is limited in quantity and may sell out early once stocks run out.
- FANS SHOP products sold at official retailers are affixed with a hologram sticker verifying authenticity.
[Product Precautions]
- This product is intended for use by those aged 14 and older and is not intended for children.
- This product may be exchanged or compensated in accordance with the Fair Trade Commission's Consumer Dispute Resolution Standards.
• FANS SHOP is the official online store of JYP ENTERTAINMENT.
• MERCH sold at FANS SHOP is affixed with a hologram sticker verifying authenticity.
• For safe and reliable purchases, we recommend using official retailers or verified distributors.
• FANS SHOP content is protected by copyright law, and unauthorized reproduction and theft are prohibited.
Shipping Information
- Partial cancellations before shipment are only possible by product unit. Cancellation of partial quantities of the same product is not allowed.
- Pre-sale items will be manufactured after the sales period ends and shipped on the separately announced shipping date. Please check the shipping schedule before placing your order.
- Delivery time for pre-sale items may take 15 business days (weekdays excluding weekends/holidays) or more to ship the last order, depending on total order volume.
- Your order will be shipped within 3-7 days from the date of your order for in-stock items only. If the item you ordered is out of stock and cannot be shipped, we will contact you individually.
- We will not refund or reship an item that was mistakenly delivered due to customer error.
Exchange & Return Process
Exchange • Return Request
Products eligible for return due to a change of mind: Request must be made within 7 days from the delivery date.
Defective/Missing Items: Request within 90 days from the date of receipt.
1:1 Inquiry
’1:1 Inquiry’ link at SHOP bottom or MY page
Determination of Defects
Disposal or collection of the item to be proceeded based on the instructions provided by the Customer Center.
Deliver • Refund
Exchange: Dispatch of replacement item.
Return: Refund processed after the defective item is returned and checked.
Exchange • Return Completed
Notes on Exchanges • Returns
- For printed materials and photo-related products (e.g., photocards), minor smudges, scratches, dents, bends, or creases may occur due to the nature of the product and the manufacturing and production process.
- Scratches or damage of OPP, sealed, or any kind of packages used to protect merchandise are subject to scratches and breakage due to the nature of the material.
- A protective film is attached to acrylic products to prevent scratches that may occur during the manufacturing and shipping process. Please remove it before use.
- Product colors may vary compared to the actual material and color depending on monitor specifications and settings.
- For products with physical measurements, errors can occur depending on the nature of the product and how it was measured.
- Please check for product damage before use. Exchange or return requests may be restricted if the product's value is significantly reduced due to consumer use.
- If the packaging of reproducible goods is damaged (CD/LP, DVD/Bluray, magazines, video photo books, photographs, etc.
- ltems the product's value has significantly decreased to the point where resale is difficult due to the passage of time (removal of product barcode, repairs) are not eligible for return.
- There may be additional precautions for specific products, so please check the product information.
- Event gifts or special perks are subject to the same exchange and return instructions as the original item.
- If you have any inquiry, please reach out to the customer service center through 'Contact Us'.