[Product Details]
상품: 2PM OFFICIAL LIGHT STICK
Working gage: approximately 1,800 g
Size: 9.5×26×5.95 (cm)
[Product composition]
- Outbox OUT BOX 1EA
- Light stick LIGHT STICK 1EA
- Strap STRAP 1EA
- Cradle CRADLE 1EA
※ Size and configuration details may change depending on the manufacturer's circumstances.
[Product Information]
- There may be a size error when cutting or sewing. (±1–3 cm)
- Pulling less than 1cm may occur during the production process.
- It is a product that is weak against sharp objects or firearms, and it requires attention.
- Depending on the mass production process, there may be a phenomenon of loose threads and fine printing of products splashing.
- Due to the nature of product materials and processes, miscellaneous threads or fine threads may be included.
- The color may look different depending on the user's monitor environment.
- Due to the nature of the product, fiber falls may occur during initial use.
- Biodegradable wrappers made from plant-based materials can be easily torn due to the nature of the material.
- Outer packaging materials such as packages, OPP, and outboxes are designed to protect internal components from scratches, stains, and dust, which can cause scratches, stains, and minor damage during product manufacturing/packaging and delivery.
- In the case of prints and prints (photo cards), fine contamination, scratches, scratches, bending, and folding may occur due to the manufacturing/process process and product characteristics.
- This image is an example to help you understand the product. The design, size, and material of the actual product may change as well as the contents informed during the production process.
- The product may be sold out early when the quantity prepared in a limited quantity is exhausted.
- Authenticated holographic stickers are attached to FANS SHOP products sold at official sellers.
[Product Precautions]
- This product is for those over 14 years of age and is not for children.
- This product may be exchanged or compensated in accordance with the Consumer Dispute Resolution Standards notified by the Fair Trade Commission.
Shipping Information
- Partial cancellations before shipment are only possible by product unit. Cancellation of partial quantities of the same product is not allowed.
- Pre-sale items will be manufactured after the sales period ends and shipped on the separately announced shipping date. Please check the shipping schedule before placing your order.
- Delivery time for pre-sale items may take 15 business days (weekdays excluding weekends/holidays) or more to ship the last order, depending on total order volume.
- Your order will be shipped within 3-7 days from the date of your order for in-stock items only. If the item you ordered is out of stock and cannot be shipped, we will contact you individually.
- We will not refund or reship an item that was mistakenly delivered due to customer error.
Exchange & Return Process
Exchange • Return Request
Exchange or Return for Change of Mind: Request within 7 days from the delivery completion date.
Defective/Missing Items: Request within 90 days from the date of receipt.
1:1 Inquiry
'1:1 Inquiry' link at SHOP bottom or MY page
Determination of Defects
Disposal or collection of the item to be proceeded based on the instructions provided by the Customer Center.
Deliver • Refund
Exchange: Dispatch of replacement item.
Return: Refund processed after the defective item is returned and checked.
Exchange • Return Completed
Notes on Exchanges • Returns
- For printed materials and photo-related products (e.g., photocards), minor smudges, scratches, dents, bends, or creases may occur due to the nature of the product and the manufacturing and production process.
- Scratches or damage of OPP, sealed, or any kind of packages used to protect merchandise are subject to scratches and breakage due to the nature of the material.
- A protective film is attached to acrylic products to prevent scratches that may occur during the manufacturing and shipping process. Please remove it before use.
- Product colors may vary compared to the actual material and color depending on monitor specifications and settings.
- For products with physical measurements, errors can occur depending on the nature of the product and how it was measured.
- Please check for product damage before use. Exchange or return requests may be restricted if the product\'s value is significantly reduced due to consumer use.
- If the packaging of reproducible goods is damaged (CD/LP, DVD/Bluray, magazines, video photo books, photographs, etc.
- ltems the product's value has significantly decreased to the point where resale is difficult due to the passage of time (eremoval of product barcode, repairs) are not eligible for return.
- There may be additional precautions for specific products, so please check the product information.
- Event gifts or special perks are subject to the same exchange and return instructions as the original item.
- If you have any inquiry, please reach out to the customer service center through 'Contact Us'.