[Product Details]
Product: SKZOO PLUSH MINI Ver.
Material: POLYESTER
Size: 9X19CM (Based on Wolf Chan)
[Product Composition]
PLUSH 1EA / 8 types sold separately
[Product Information]
• In the case of plush (sewn) products, facial shapes may vary slightly, and some finishing may not be perfectly neat due to product characteristics.
• There may be slight size variations during cutting or sewing (±1–3cm).
• Fraying less than 1CM may occur during the production process.
• This product is vulnerable to sharp objects or heat. Please handle with care.
• Due to mass production, minor thread loosening or slight misprints may occur.
• Small fibers or threads may be included due to material and production characteristics.
• Colors may appear differently depending on the user’s monitor environment.
• Some fiber shedding may occur during initial use.
• The biodegradable packaging made from plant-based materials may tear easily.
• The outer packaging (package, OPP, outbox, etc.) is designed to protect inner components from scratches, dents, or dust; minor damage may occur during production, packing, or delivery.
• Printed materials (such as photocards) may have minor stains, scratches, dents, or folds due to production or material characteristics.
• The image provided is for illustrative purposes only; actual product design, size, and material may vary.
• This product is available in limited quantities and may sell out early once stock runs out.
• FANS SHOP products sold through official retailers include an official hologram authentication sticker.
[Product Precautions]
• This product is intended for ages 14 and older and is not suitable for children.
• This product can be exchanged or compensated according to the Fair Trade Commission’s Consumer Dispute Resolution Standards.
• FANS SHOP is the official online store of JYP ENTERTAINMENT.
• All MERCH sold at FANS SHOP comes with an official hologram authentication sticker.
• For safe and reliable purchases, we recommend buying only from official or verified retailers.
• All FANS SHOP content is protected under copyright law; unauthorized reproduction or use is prohibited.
Shipping Information
- Partial cancellations before shipment are only possible by product unit. Cancellation of partial quantities of the same product is not allowed.
- Pre-sale items will be manufactured after the sales period ends and shipped on the separately announced shipping date. Please check the shipping schedule before placing your order.
- Delivery time for pre-sale items may take 15 business days (weekdays excluding weekends/holidays) or more to ship the last order, depending on total order volume.
- Your order will be shipped within 3-7 days from the date of your order for in-stock items only. If the item you ordered is out of stock and cannot be shipped, we will contact you individually.
- We will not refund or reship an item that was mistakenly delivered due to customer error.
Exchange & Return Process
Exchange • Return Request
Products eligible for return due to a change of mind: Request must be made within 7 days from the delivery date.
Defective/Missing Items: Request within 90 days from the date of receipt.
1:1 Inquiry
’1:1 Inquiry’ link at SHOP bottom or MY page
Determination of Defects
Disposal or collection of the item to be proceeded based on the instructions provided by the Customer Center.
Deliver • Refund
Exchange: Dispatch of replacement item.
Return: Refund processed after the defective item is returned and checked.
Exchange • Return Completed
Notes on Exchanges • Returns
- For printed materials and photo-related products (e.g., photocards), minor smudges, scratches, dents, bends, or creases may occur due to the nature of the product and the manufacturing and production process.
- Scratches or damage of OPP, sealed, or any kind of packages used to protect merchandise are subject to scratches and breakage due to the nature of the material.
- A protective film is attached to acrylic products to prevent scratches that may occur during the manufacturing and shipping process. Please remove it before use.
- Product colors may vary compared to the actual material and color depending on monitor specifications and settings.
- For products with physical measurements, errors can occur depending on the nature of the product and how it was measured.
- Please check for product damage before use. Exchange or return requests may be restricted if the product's value is significantly reduced due to consumer use.
- If the packaging of reproducible goods is damaged (CD/LP, DVD/Bluray, magazines, video photo books, photographs, etc.
- ltems the product's value has significantly decreased to the point where resale is difficult due to the passage of time (removal of product barcode, repairs) are not eligible for return.
- There may be additional precautions for specific products, so please check the product information.
- Event gifts or special perks are subject to the same exchange and return instructions as the original item.
- If you have any inquiry, please reach out to the customer service center through 'Contact Us'.