[Product details]
Product : DENIMALZ ICE MOLD
Material: SILICON
Size: 24.4×7.8×2.8 cm
[Product composition]
Main product: ICE MOLD 1 type
[Product Precautions]
- In the early stages of opening, a unique smell of silicon may occur. This is a natural phenomenon due to the properties of the silicon material, so it gradually disappears after a certain period of time.
- Do not use it for heat cooking.
- Do not use iron scrubbers or abrasives.
- Do not disinfect hot water for more than 30 seconds.
- Do not leave food stained for a long time as there is a risk of coloring.
- If you soak it in detergent for a long time or disinfect it for a long time, discoloration or deformation may occur.
- Due to the nature of the material, there may be small bubbles or stains, which are not defective.
- Due to the nature of silicone ingredients, there may be odors after opening, but it is harmless to the human body, so please use it after washing and completely drying.
- Do not use it for any purpose other than the product.
[Product Information]
- It is a product that is weak against sharp objects or firearms, and it requires attention.
- Depending on the mass production process, there may be a phenomenon in which fine printing of products splashes.
- The color may look different depending on the user's monitor environment.
- Biodegradable wrappers made from plant-based materials can be easily torn due to the nature of the material.
- Outer packaging materials such as packages, OPP, and outboxes are designed to protect internal components from scratches, stains, and dust, which can cause scratches, stains, and minor damage during product manufacturing/packaging and delivery.
- In the case of prints and prints (photo cards), fine contamination, scratches, scratches, bending, and folding may occur due to the manufacturing/process process and product characteristics.
- This image is an example to help you understand the product. The design, size, and material of the actual product may change as well as the contents informed during the production process.
- The product may be sold out early when the quantity prepared in a limited quantity is exhausted.
- Authenticated holographic stickers are attached to FANS SHOP products sold at official sellers.
[Product Precautions]
- This product is intended for use by individuals aged 14 and older and is not for children.
- This product is subject to exchange or compensation based on the consumer dispute resolution standards announced by the Fair Trade Commission.
• FANS SHOP is the official online store of JYP ENTERTAINMENT.
• All MERCH products sold through FANS SHOP come with an official authenticity hologram sticker.
• To ensure a safe and trustworthy purchase, we strongly recommend using official sales channels or authorized distributors.
• All FANS SHOP content is protected under copyright law. Unauthorized reproduction or misuse is strictly prohibited.
Shipping Information
- Partial cancellations before shipment are only possible by product unit. Cancellation of partial quantities of the same product is not allowed.
- Pre-sale items will be manufactured after the sales period ends and shipped on the separately announced shipping date. Please check the shipping schedule before placing your order.
- Delivery time for pre-sale items may take 15 business days (weekdays excluding weekends/holidays) or more to ship the last order, depending on total order volume.
- Your order will be shipped within 3-7 days from the date of your order for in-stock items only. If the item you ordered is out of stock and cannot be shipped, we will contact you individually.
- We will not refund or reship an item that was mistakenly delivered due to customer error.
Exchange & Return Process
Exchange • Return Request
Products eligible for return due to a change of mind: Request must be made within 7 days from the delivery date.
Defective/Missing Items: Request within 90 days from the date of receipt.
1:1 Inquiry
'1:1 Inquiry' link at SHOP bottom or MY page
Determination of Defects
Disposal or collection of the item to be proceeded based on the instructions provided by the Customer Center.
Deliver • Refund
Exchange: Dispatch of replacement item.
Return: Refund processed after the defective item is returned and checked.
Exchange • Return Completed
Notes on Exchanges • Returns
- For printed materials and photo-related products (e.g. photocards), minor smudges, scratches, dents, bends, or creases may occur due to the nature of the product and the manufacturing and production process.
- Scratches or damage of OPP, sealed, or any kind of packages used to protect merchandise are subject to scratches and breakage due to the nature of the material.
- A protective film is attached to acrylic products to prevent scratches that may occur during the manufacturing and shipping process. Please remove it before use.
- Product colors may vary compared to the actual material and color depending on monitor specifications and settings.
- For products with physical measurements, errors can occur depending on the nature of the product and how it was measured.
- Please check for product damage before use. Exchange or return requests may be restricted if the products value is significantly reduced due to consumer use.
- If the packaging of reproducible goods is damaged (CD/LP, DVD/Bluray, magazines, video photo books, photographs, etc.
- ltems the product's value has significantly decreased to the point where resale is difficult due to the passage of time (removal of product barcode, repairs) are not eligible for return.
- There may be additional precautions for specific products, so please check the product information.
- Event gifts or special perks are subject to the same exchange and return instructions as the original item.
- If you have any inquiry, please reach out to the customer service center through 'Contact Us'.