[Product Details]
Product: FOX2Y REUSABLE BAG
Material: RECYCLED PET, POLYESTER
Size: REUSABLE BAG 50X44.5X16CM
[Product Composition]
FOX2Y REUSABLE BAG 1EA
[Product Information]
- As this is a *sewn (fabric) product*, slight variations in shape or minor imperfections in the finish may occur.
- Size discrepancies may occur due to cutting or sewing processes (±1–2CM).
- Minor fraying (less than 1CM) may occur during production.
- Please handle with care as the product is vulnerable to sharp objects and heat.
- Due to mass production, loose threads or slight misprints may be found.
- Minor lint or foreign fibers may be present due to the material and production characteristics.
- Colors may appear differently depending on your monitor settings.
- Some fiber shedding may occur when first using the product.
- The biodegradable packaging made from plant-based materials may tear easily due to its nature.
- Outer packaging materials such as the package, OPP bag, or outer box are designed to protect the product and may have scratches, dents, or minor damage during manufacturing, packing, or delivery.
- For printed materials (e.g., photocards), slight contamination, scratches, dents, bends, or folds may occur due to production and material characteristics.
- Product images are for illustrative purposes and may differ in design, size, or material from the final product.
- Limited quantities available. The product may sell out early once stock is depleted.
- All FANS SHOP products sold through official channels come with an authentic hologram sticker.
[Precautions]
- This product is intended for ages 14 and older and is not suitable for children.
- This product can be exchanged or refunded according to the Fair Trade Commission's consumer dispute resolution standards.
• FANS SHOP is the official online store of JYP ENTERTAINMENT.
• All MERCH sold on FANS SHOP includes an official authenticity hologram sticker.
• For a safe and reliable purchase, we recommend using official or verified distributors.
• FANS SHOP content is protected by copyright law. Unauthorized reproduction or use is prohibited.
Shipping Information
- Partial cancellations before shipment are only possible by product unit. Cancellation of partial quantities of the same product is not allowed.
- Pre-sale items will be manufactured after the sales period ends and shipped on the separately announced shipping date. Please check the shipping schedule before placing your order.
- Delivery time for pre-sale items may take 15 business days (weekdays excluding weekends/holidays) or more to ship the last order, depending on total order volume.
- Your order will be shipped within 3-7 days from the date of your order for in-stock items only. If the item you ordered is out of stock and cannot be shipped, we will contact you individually.
- We will not refund or reship an item that was mistakenly delivered due to customer error.
Exchange & Return Process
Exchange / Return Request Method
- Requests can be submitted via the Exchange / Return button in your Order / Shipping History or through MY FANS > 1:1 Inquiry.(Please note that only returns are available for change-of-mind requests.)
Exchange & Return Process
- Change of Mind : A return request may be submitted within 7 days of receiving the product. (Exchanges due to a change of mind are not accepted. Returns only.)
- Defective or Missing Items : If the product differs from its description or advertisement, or is defective, the order may be canceled by submitting a 1:1 inquiry within 3 months of receiving the product or within 30 days from the date the issue was discovered or could reasonably have been discovered.
*Attaching photos or videos related to defective/missing items when making an inquiry will help us process your request more quickly.
Exchange / Return Shipping Fees
- If a return is requested due to the purchaser’s change of mind, the purchaser is responsible for the shipping fee.
- If an exchange/return is requested due to a defective item, incorrect item, or delivery issue, the seller is responsible for the shipping fee.
Notes on Exchanges • Returns
- For printed materials and photo-related products (e.g., photocards), minor smudges, scratches, dents, bends, or creases may occur due to the nature of the product and the manufacturing and production process.
- Scratches or damage of OPP, sealed, or any kind of packages used to protect merchandise are subject to scratches and breakage due to the nature of the material.
- A protective film is attached to acrylic products to prevent scratches that may occur during the manufacturing and shipping process. Please remove it before use.
- Product colors may vary compared to the actual material and color depending on monitor specifications and settings.
- For products with physical measurements, errors can occur depending on the nature of the product and how it was measured.
- Please check for product damage before use. Exchange or return requests may be restricted if the product's value is significantly reduced due to consumer use.
- If the packaging of reproducible goods is damaged (CD/LP, DVD/Bluray, magazines, video photo books, photographs, etc.
- ltems the product's value has significantly decreased to the point where resale is difficult due to the passage of time (removal of product barcode, repairs) are not eligible for return.
- There may be additional precautions for specific products, so please check the product information.
- Event gifts or special perks are subject to the same exchange and return instructions as the original item.
- If you have any inquiry, please reach out to the customer service center through 'Contact Us'.