[Product Details]
Product: JIHYO ACRYLIC PHOTOCARD STAND
Material: ACRYLIC, PAPER
Size: ACRYLIC KIT - 7*11CM / PHOTOCARD - 5.5*8.5CM
[Product composition]
Main product: 1 acrylic kit and 1 photo card
[Product Information]
- There may be size discrepancies due to cutting or sewing. (±1~3cm)
- Fraying of less than 1CM may occur during the manufacturing process.
- This product is sensitive to sharp objects and fire, so caution is needed.
- Due to mass production processes, there may be loose threads or slight printing defects on the product.
- Small fibers or loose threads may be included due to the product material and manufacturing process.
- Colors may appear differently depending on the user's monitor settings.
- Fiber shedding may occur during initial use due to the product's characteristics.
- Biodegradable packaging made from plant-based materials may tear easily due to its material properties.
- The outer packaging such as the package, OPP, and outer box is designed to protect the internal components from scratches, dents, and dust. Scratches, dents, or minor damage may occur during the manufacturing, packaging, and shipping processes.
- For photo items or printed materials (photocards), slight contamination, scratches, dents, bending, or creases may occur due to the production process and product characteristics.
- The image shown is an example to help understand the product. The design, size, and material of the actual product may differ from what is shown in the production process.
- This product is in limited quantity, and may sell out early once the available stock is gone.
- FANS SHOP products sold through official channels come with a genuine hologram sticker for authenticity.
[Product Precautions]
- This product is intended for individuals aged 14 and over, and is not for children.
- This product can be exchanged or refunded according to the Consumer Dispute Resolution Standards set by the Fair Trade Commission.
Shipping Information
- Pre-sale items will be manufactured after the sales period ends and shipped on the separately announced shipping date. Please check the shipping schedule before placing your order.
- Delivery time for pre-sale items may take 15 business days (weekdays excluding weekends/holidays) or more to ship the last order, depending on total order volume.
- Your order will be shipped within 3-7 days from the date of your order for in-stock items only. If the item you ordered is out of stock and cannot be shipped, we will contact you individually.
- We will not refund or reship an item that was mistakenly delivered due to customer error.
Exchange & Return Process
Exchange • Return Request
Exchange or Return for Change of Mind: Request within 7 days from the delivery completion date.
Defective/Missing Items: Request within 90 days from the date of receipt.
1:1 Inquiry
'1:1 Inquiry' link at SHOP bottom or MY page
Determination of Defects
Disposal or collection of the item to be proceeded based on the instructions provided by the Customer Center.
Deliver • Refund
Exchange: Dispatch of replacement item.
Return: Refund processed after the defective item is returned and checked.
Exchange • Return Completed
Notes on Exchanges • Returns
- For printed materials and photo-related products (e.g., photocards), minor smudges, scratches, dents, bends, or creases may occur due to the nature of the product and the manufacturing and production process.
- Scratches or damage of OPP, sealed, or any kind of packages used to protect merchandise are subject to scratches and breakage due to the nature of the material.
- A protective film is attached to acrylic products to prevent scratches that may occur during the manufacturing and shipping process. Please remove it before use.
- Product colors may vary compared to the actual material and color depending on monitor specifications and settings.
- For products with physical measurements, errors can occur depending on the nature of the product and how it was measured.
- Please check for product damage before use. Exchange or return requests may be restricted if the product\'s value is significantly reduced due to consumer use.
- If the packaging of reproducible goods is damaged (CD/LP, DVD/Bluray, magazines, video photo books, photographs, etc.
- ltems the product's value has significantly decreased to the point where resale is difficult due to the passage of time (eremoval of product barcode, repairs) are not eligible for return.
- There may be additional precautions for specific products, so please check the product information.
- Event gifts or special perks are subject to the same exchange and return instructions as the original item.
- If you have any inquiry, please reach out to the customer service center through 'Contact Us'.