[Product Details]
Product: SKZOO TAMAGOTCHI & CASE SET
Material: ABS, PC, SI
Size: 4.7 × 6.3 × 2.5 cm (based on Wolf Chan)
[Product Components]
SKZOO TAMAGOTCHI & CASE SET / Sold individually (8 types)
- This product is intended for ages 15 and up. Do not give it to children under the target age.
- Please read the user manual before use.
- This product contains delicate components. Do not drop, wet, soil, or disassemble it.
- Avoid using or storing the product in extremely high or low temperatures.
- Do not throw, hit, stab, or swing the product at people.
Battery Safety
- Incorrect battery use may cause overheating, rupture, or leakage.
- Batteries can be dangerous if swallowed. Keep them out of reach of children and seek medical attention immediately if swallowed.
- Battery replacement should be performed by a guardian.
- Insert batteries with the correct polarity.
- Do not short-circuit, charge, disassemble, immerse in water, or heat the batteries.
[Product Information]
- This product includes test batteries. (LR44 / 2EA)
- Cutting or sewing may cause size variations. (±1–3 cm)
- Fraying under 1 cm may occur during production.
- This product is sensitive to sharp objects and heat.
- Due to mass production, loose threads or minor print irregularities may occur.
- Tiny fibers or threads may be present due to material and manufacturing characteristics.
- Colors may vary depending on monitor settings.
- Some fiber shedding may occur initially.
- Plant-based biodegradable packaging may tear easily.
- Outer packaging materials may have scratches, dents, or slight damage during production or delivery.
- Printed items may have slight stains, scratches, marks, warping, or creases.
- Images are for reference; the actual product may differ.
- This product is prepared in limited quantities and may sell out early.
- Official merchandise sold by FANS SHOP includes an authenticity hologram sticker.
[Product Precautions]
- This product is intended for ages 14 and up and is not a children's toy.
- This product may be exchanged or compensated in accordance with the Consumer Dispute Resolution Standards of the Korea Fair Trade Commission.
- FANS SHOP is the official online store of JYP ENTERTAINMENT.
- Merchandise sold by FANS SHOP includes an official authenticity hologram sticker.
- For safe and reliable purchases, please use official or verified sellers.
- FANS SHOP content is protected by copyright law. Unauthorized reproduction or use is prohibited.
Shipping Information
- Pre-sale items will be manufactured after the sales period ends and shipped on the separately announced shipping date. Please check the shipping schedule before placing your order.
- Delivery time for pre-sale items may take 15 business days (weekdays excluding weekends/holidays) or more to ship the last order, depending on total order volume.
- Your order will be shipped within 3-7 days from the date of your order for in-stock items only. If the item you ordered is out of stock and cannot be shipped, we will contact you individually.
- We will not refund or reship an item that was mistakenly delivered due to customer error.
Exchange & Return Process
Exchange • Return Request
Exchange or Return for Change of Mind: Request within 7 days from the delivery completion date.
Defective/Missing Items: Request within 90 days from the date of receipt.
1:1 Inquiry
'1:1 Inquiry' link at SHOP bottom or MY page
Determination of Defects
Disposal or collection of the item to be proceeded based on the instructions provided by the Customer Center.
Deliver • Refund
Exchange: Dispatch of replacement item.
Return: Refund processed after the defective item is returned and checked.
Exchange • Return Completed
Notes on Exchanges • Returns
- For printed materials and photo-related products (e.g., photocards), minor smudges, scratches, dents, bends, or creases may occur due to the nature of the product and the manufacturing and production process.
- Scratches or damage of OPP, sealed, or any kind of packages used to protect merchandise are subject to scratches and breakage due to the nature of the material.
- A protective film is attached to acrylic products to prevent scratches that may occur during the manufacturing and shipping process. Please remove it before use.
- Product colors may vary compared to the actual material and color depending on monitor specifications and settings.
- For products with physical measurements, errors can occur depending on the nature of the product and how it was measured.
- Please check for product damage before use. Exchange or return requests may be restricted if the product\'s value is significantly reduced due to consumer use.
- If the packaging of reproducible goods is damaged (CD/LP, DVD/Bluray, magazines, video photo books, photographs, etc.
- ltems the product's value has significantly decreased to the point where resale is difficult due to the passage of time (eremoval of product barcode, repairs) are not eligible for return.
- There may be additional precautions for specific products, so please check the product information.
- Event gifts or special perks are subject to the same exchange and return instructions as the original item.
- If you have any inquiry, please reach out to the customer service center through 'Contact Us'.