[Product Details]
Product: CARABINER
Material: ZINC ALLOY, BRASS
Size:
- CARABINER: 4X6.8CM
- CHARM: 2.8X1.5CM
[Contents]
Main Item: CARABINER 1, CHARM 1
[Notice]
- Minor differences in appearance may occur due to the nature of the product.
- Size may vary slightly due to cutting or production process (±1~2CM).
- Loose threads under 1CM may occur during manufacturing.
- Handle with care; avoid sharp objects or fire.
- Minor printing defects or loose threads may occur due to mass production.
- Small foreign particles or threads may be present due to material characteristics.
- Color may vary depending on monitor settings.
- Initial fiber shedding may occur.
- Biodegradable packaging made from plant-based materials may tear easily.
- External packaging may have scratches or minor damage; it protects the inner product during shipping.
- Minor defects like scratches, bends, or stains may occur on printed items such as photocards.
- Images are for reference; actual product may vary in design, size, or material.
- Limited stock; early sell-out possible.
- Official FANS SHOP products come with a hologram authenticity sticker.
[Precautions]
- For ages 14 and above; not for children.
- Exchanges or refunds are according to consumer dispute resolution standards.
• FANS SHOP is the official online store of JYP ENTERTAINMENT.
• Official MERCH includes a hologram authenticity sticker.
• Please use official or verified channels for safe and reliable purchase.
• FANS SHOP content is protected by copyright; unauthorized copying or use is prohibited.
Shipping Information
- Partial cancellations before shipment are only possible by product unit. Cancellation of partial quantities of the same product is not allowed.
- Pre-sale items will be manufactured after the sales period ends and shipped on the separately announced shipping date. Please check the shipping schedule before placing your order.
- Delivery time for pre-sale items may take 15 business days (weekdays excluding weekends/holidays) or more to ship the last order, depending on total order volume.
- Your order will be shipped within 3-7 days from the date of your order for in-stock items only. If the item you ordered is out of stock and cannot be shipped, we will contact you individually.
- We will not refund or reship an item that was mistakenly delivered due to customer error.
Exchange & Return Process
Exchange • Return Request
Products eligible for return due to a change of mind: Request must be made within 7 days from the delivery date.
Defective/Missing Items: Request within 90 days from the date of receipt.
1:1 Inquiry
’1:1 Inquiry’ link at SHOP bottom or MY page
Determination of Defects
Disposal or collection of the item to be proceeded based on the instructions provided by the Customer Center.
Deliver • Refund
Exchange: Dispatch of replacement item.
Return: Refund processed after the defective item is returned and checked.
Exchange • Return Completed
Notes on Exchanges • Returns
- For printed materials and photo-related products (e.g. photocards), minor smudges, scratches, dents, bends, or creases may occur due to the nature of the product and the manufacturing and production process.
- Scratches or damage of OPP, sealed, or any kind of packages used to protect merchandise are subject to scratches and breakage due to the nature of the material.
- A protective film is attached to acrylic products to prevent scratches that may occur during the manufacturing and shipping process. Please remove it before use.
- Product colors may vary compared to the actual material and color depending on monitor specifications and settings.
- For products with physical measurements, errors can occur depending on the nature of the product and how it was measured.
- Please check for product damage before use. Exchange or return requests may be restricted if the products value is significantly reduced due to consumer use.
- If the packaging of reproducible goods is damaged (CD/LP, DVD/Bluray, magazines, video photo books, photographs, etc.
- ltems the product's value has significantly decreased to the point where resale is difficult due to the passage of time (removal of product barcode, repairs) are not eligible for return.
- There may be additional precautions for specific products, so please check the product information.
- Event gifts or special perks are subject to the same exchange and return instructions as the original item.
- If you have any inquiry, please reach out to the customer service center through 'Contact Us'.