[Product Details]
Product: DENIMALZ MAGNETIC CARD WALLET
Material: PU, MAGNET, PAPER
Size: MAGNETIC CARD WALLET - 6.4X9.4CM / PHOTOCARD - 5.5X8.5CM
[Product Components]
DENIMALZ MAGNETIC CARD WALLET 1ea, PHOTOCARD 1ea / Sold individually in 4 versions
[Product Information]
• There may be size errors during cutting or sewing. (±1~3cm)
• Fraying under 1CM may occur during the manufacturing process.
• As the product is vulnerable to sharp objects or heat, please handle with care.
• Due to mass production, loose threads or slight misprints may occur.
• Due to the nature of the material and production process, foreign fibers or fine loose threads may be included.
• Colors may appear differently depending on the user’s monitor environment.
• Fiber shedding may occur upon initial use due to the product’s characteristics.
• The biodegradable packaging made from plant-based materials may tear easily due to the material characteristics.
• Outer packaging materials such as package, OPP, or outbox are made to protect inner contents from scratches, dents, or dust. Minor scratches, dents, or damages may occur during production/packaging/shipping.
• Printed items (photocards, etc.) may have slight contamination, scratches, dents, warping, or folding due to production processes and product characteristics.
• The images provided are examples for product understanding. Actual design, size, or material may differ due to the production process.
• This product is prepared in limited quantities and may sell out early once stock is exhausted.
• Products sold at the official FANS SHOP include an official authenticity hologram sticker.
[Product Precautions]
• This product is intended for use by individuals aged 14 and older, not for children.
• This product may be exchanged or compensated in accordance with the Consumer Dispute Resolution Standards announced by the Fair Trade Commission.
• FANS SHOP is the official online store of JYP ENTERTAINMENT.
• MERCH sold at FANS SHOP includes an official authenticity hologram sticker.
• For a safe and reliable purchase, we recommend using official sales channels or verified distributors.
• FANS SHOP content is protected under copyright law, and unauthorized reproduction or misuse is prohibited.
Shipping Information
- Partial cancellations before shipment are only possible by product unit. Cancellation of partial quantities of the same product is not allowed.
- Pre-sale items will be manufactured after the sales period ends and shipped on the separately announced shipping date. Please check the shipping schedule before placing your order.
- Delivery time for pre-sale items may take 15 business days (weekdays excluding weekends/holidays) or more to ship the last order, depending on total order volume.
- Your order will be shipped within 3-7 days from the date of your order for in-stock items only. If the item you ordered is out of stock and cannot be shipped, we will contact you individually.
- We will not refund or reship an item that was mistakenly delivered due to customer error.
Exchange & Return Process
Exchange / Return Request Method
- Requests can be submitted via the Exchange / Return button in your Order / Shipping History or through MY FANS > 1:1 Inquiry.
Exchange / Return Eligibility Period
- Change of mind: Requests must be submitted within 7 days from the delivery completion date.
- Defective / Missing items: Requests must be submitted within 90 days from the date of receipt.
*Attaching photos or videos related to defective/missing items when making an inquiry will help us process your request more quickly.
Exchange / Return Shipping Fees
- If a return is requested due to the purchaser’s change of mind, the purchaser is responsible for the shipping fee.
- If an exchange/return is requested due to a defective item, incorrect item, or delivery issue, the seller is responsible for the shipping fee.
Notes on Exchanges • Returns
- For printed materials and photo-related products (e.g. photocards), minor smudges, scratches, dents, bends, or creases may occur due to the nature of the product and the manufacturing and production process.
- Scratches or damage of OPP, sealed, or any kind of packages used to protect merchandise are subject to scratches and breakage due to the nature of the material.
- A protective film is attached to acrylic products to prevent scratches that may occur during the manufacturing and shipping process. Please remove it before use.
- Product colors may vary compared to the actual material and color depending on monitor specifications and settings.
- For products with physical measurements, errors can occur depending on the nature of the product and how it was measured.
- Please check for product damage before use. Exchange or return requests may be restricted if the products value is significantly reduced due to consumer use.
- If the packaging of reproducible goods is damaged (CD/LP, DVD/Bluray, magazines, video photo books, photographs, etc.
- ltems the product's value has significantly decreased to the point where resale is difficult due to the passage of time (removal of product barcode, repairs) are not eligible for return.
- There may be additional precautions for specific products, so please check the product information.
- Event gifts or special perks are subject to the same exchange and return instructions as the original item.
- If you have any inquiry, please reach out to the customer service center through 'Contact Us'.