[Product Details]
Product: POSTCARD SET
Material: PAPER
Size: POSTCARD 10X15CM / ENVELOPE 15.4X10.4CM
[Product Components]
POSTCARD 7EA 1SET, ENVELOPE 1EA
[Product Information]
- For sewn products, due to their nature, the face design may differ slightly, or some finishing may not be perfectly clean.
- There may be a size deviation during cutting or sewing (±1–2CM).
- Fraying less than 1CM may occur during the production process.
- The product is vulnerable to sharp objects and heat; please handle with care.
- Loose threads or slight printing imperfections may occur due to the mass production process.
- Minor foreign threads or lint may be included due to the nature of the material and manufacturing process.
- Colors may appear different depending on the user’s monitor environment.
- Fiber shedding may occur during initial use due to the characteristics of the product.
- The biodegradable packaging made from plant-based materials may tear easily due to its nature.
- Outer packaging such as package, OPP, or outbox is designed to protect the inner contents from scratches, dents, and dust. Minor damage such as scratches or dents may occur during manufacturing, packaging, or shipping.
- Due to the nature of printed materials (such as photo cards), slight contamination, scratches, bends, or folds may occur during production.
- The image provided is for reference only. Actual product design, size, and material may vary during production.
- This product is limited in quantity and may sell out early once stock runs out.
- Official FANS SHOP products include an authenticity hologram sticker.
[Product Precautions]
- This product is intended for ages 14 and older and is not a children’s product.
- Exchanges or compensation are available in accordance with the Fair Trade Commission’s Consumer Dispute Resolution Standards.
• FANS SHOP is the official online store of JYP ENTERTAINMENT.
• All MERCH sold on FANS SHOP includes an authenticity hologram sticker.
• For safe and reliable purchases, please use only official or verified sales channels.
• FANS SHOP content is protected by copyright law. Unauthorized reproduction or use is prohibited.
Shipping Information
- Partial cancellations before shipment are only possible by product unit. Cancellation of partial quantities of the same product is not allowed.
- Pre-sale items will be manufactured after the sales period ends and shipped on the separately announced shipping date. Please check the shipping schedule before placing your order.
- Delivery time for pre-sale items may take 15 business days (weekdays excluding weekends/holidays) or more to ship the last order, depending on total order volume.
- Your order will be shipped within 3-7 days from the date of your order for in-stock items only. If the item you ordered is out of stock and cannot be shipped, we will contact you individually.
- We will not refund or reship an item that was mistakenly delivered due to customer error.
Exchange & Return Process
Exchange • Return Request
Products eligible for return due to a change of mind: Request must be made within 7 days from the delivery date.
Defective/Missing Items: Request within 90 days from the date of receipt.
1:1 Inquiry
'1:1 Inquiry' link at SHOP bottom or MY page
Determination of Defects
Disposal or collection of the item to be proceeded based on the instructions provided by the Customer Center.
Deliver • Refund
Exchange: Dispatch of replacement item.
Return: Refund processed after the defective item is returned and checked.
Exchange • Return Completed
Notes on Exchanges • Returns
- For printed materials and photo-related products (e.g., photocards), minor smudges, scratches, dents, bends, or creases may occur due to the nature of the product and the manufacturing and production process.
- Scratches or damage of OPP, sealed, or any kind of packages used to protect merchandise are subject to scratches and breakage due to the nature of the material.
- A protective film is attached to acrylic products to prevent scratches that may occur during the manufacturing and shipping process. Please remove it before use.
- Product colors may vary compared to the actual material and color depending on monitor specifications and settings.
- For products with physical measurements, errors can occur depending on the nature of the product and how it was measured.
- Please check for product damage before use. Exchange or return requests may be restricted if the product's value is significantly reduced due to consumer use.
- If the packaging of reproducible goods is damaged (CD/LP, DVD/Bluray, magazines, video photo books, photographs, etc.
- ltems the product's value has significantly decreased to the point where resale is difficult due to the passage of time (removal of product barcode, repairs) are not eligible for return.
- There may be additional precautions for specific products, so please check the product information.
- Event gifts or special perks are subject to the same exchange and return instructions as the original item.
- If you have any inquiry, please reach out to the customer service center through 'Contact Us'.