[Product Details]
Product: DENIMALZ PLUSH 2024 Ver.
Material: POLYESTER
Size: 9.5X14CM (Based on BANG)
[Product Components]
DENIMALZ PLUSH 2024 Ver. 1 type / Sold separately in 4 types
[Product Information]
- For plush products, due to the nature of the material, facial shapes may vary slightly, and some finishing may not be perfectly clean.
- Minor size variations may occur during cutting or sewing (±1–2CM).
- Loose threads under 1CM may occur during the production process.
- The product is sensitive to sharp objects and heat; please handle with care.
- Due to mass production, loose threads or slight misprints may occur.
- Small foreign fibers or threads may be included due to material and production characteristics.
- Colors may appear differently depending on your monitor settings.
- Some fibers may shed during initial use due to the nature of the product.
- The biodegradable packaging made from plant-based materials may tear easily.
- Outer packaging materials such as packages, OPP, and boxes are designed to protect inner contents; minor scratches or dents may occur during manufacturing, packaging, or delivery.
- Printed items (such as photocards) may have slight stains, scratches, bends, or creases due to production characteristics.
- Product images are for illustrative purposes only. Design, size, or material may differ from the actual product during production.
- Limited quantities are available; early out-of-stock may occur.
- Official FANS SHOP products include an authenticity hologram sticker.
[Product Precautions]
- This product is intended for ages 14 and older; not suitable for children.
- This product is eligible for exchange or compensation in accordance with consumer dispute resolution standards set by the Fair Trade Commission.
• FANS SHOP is the official online store of JYP ENTERTAINMENT.
• All MERCH sold on FANS SHOP includes an authenticity hologram sticker.
• For safe and reliable purchases, please use official or verified distributors.
• All FANS SHOP content is protected under copyright law. Unauthorized reproduction or use is prohibited.
Shipping Information
- Pre-sale items will be manufactured after the sales period ends and shipped on the separately announced shipping date. Please check the shipping schedule before placing your order.
- Delivery time for pre-sale items may take 15 business days (weekdays excluding weekends/holidays) or more to ship the last order, depending on total order volume.
- Your order will be shipped within 3-7 days from the date of your order for in-stock items only. If the item you ordered is out of stock and cannot be shipped, we will contact you individually.
- We will not refund or reship an item that was mistakenly delivered due to customer error.
Exchange & Return Process
Exchange • Return Request
Exchange or Return for Change of Mind: Request within 7 days from the delivery completion date.
Defective/Missing Items: Request within 90 days from the date of receipt.
1:1 Inquiry
'1:1 Inquiry' link at SHOP bottom or MY page
Determination of Defects
Disposal or collection of the item to be proceeded based on the instructions provided by the Customer Center.
Deliver • Refund
Exchange: Dispatch of replacement item.
Return: Refund processed after the defective item is returned and checked.
Exchange • Return Completed
Notes on Exchanges • Returns
- For printed materials and photo-related products (e.g., photocards), minor smudges, scratches, dents, bends, or creases may occur due to the nature of the product and the manufacturing and production process.
- Scratches or damage of OPP, sealed, or any kind of packages used to protect merchandise are subject to scratches and breakage due to the nature of the material.
- A protective film is attached to acrylic products to prevent scratches that may occur during the manufacturing and shipping process. Please remove it before use.
- Product colors may vary compared to the actual material and color depending on monitor specifications and settings.
- For products with physical measurements, errors can occur depending on the nature of the product and how it was measured.
- Please check for product damage before use. Exchange or return requests may be restricted if the product\'s value is significantly reduced due to consumer use.
- If the packaging of reproducible goods is damaged (CD/LP, DVD/Bluray, magazines, video photo books, photographs, etc.
- ltems the product's value has significantly decreased to the point where resale is difficult due to the passage of time (eremoval of product barcode, repairs) are not eligible for return.
- There may be additional precautions for specific products, so please check the product information.
- Event gifts or special perks are subject to the same exchange and return instructions as the original item.
- If you have any inquiry, please reach out to the customer service center through 'Contact Us'.