[Product Details]
Product: SPECIAL TICKET SET
Material: PAPER, PP
Size: TICKET - 7X13CM / POLAROID - 5.5X8.5CM / MINI L HOLDER - 6.4X9.5CM
[Product Composition]
Main Product: TICKET 1 type, PHOTOCARD 1 type, MINI L HOLDER 1 type / 4 types sold individually
Package: ENVELOPE 1 type
[Product Information]
- There may be size errors when cutting or sewing. (±1~3cm)
- Fraying of less than 1cm may occur during the production process.
- This product is sensitive to sharp objects or fire, so be careful.
- Depending on the mass production process, thread fraying and fine printing on the product may occur.
- Due to the nature of the product material and manufacturing process, miscellaneous threads or fine threads may be included. - Colors may appear different depending on the user's monitor environment.
- Due to the nature of the product, fiber shedding may occur during initial use.
- Biodegradable packaging made of plant-based materials may tear easily due to the nature of the material.
- Outer packaging materials such as packages, OPP, and outer boxes are designed to protect internal components from scratches, dents, and dust, and may cause scratches, dents, and minor damage during the product manufacturing/packaging and delivery process.
- In the case of prints and printed materials (photo cards), minor contamination, scratches, blemishes, bending, and folding may occur during the manufacturing/processing process and due to the nature of the product.
- This image is an example to help you understand the product. The design, size, and material of the actual product may change from the information provided during the manufacturing process.
- This product may be sold out early when the limited quantity prepared for the product runs out.
- FANS SHOP products sold at official retailers have a genuine authentication hologram sticker attached.
[Product Notes]
- This product is for those aged 14 or older and is not for children.
- This product can be exchanged or compensated according to the Fair Trade Commission's Consumer Dispute Resolution Standards.
Shipping Information
- Pre-sale items will be manufactured after the sales period ends and shipped on the separately announced shipping date. Please check the shipping schedule before placing your order.
- Delivery time for pre-sale items may take 15 business days (weekdays excluding weekends/holidays) or more to ship the last order, depending on total order volume.
- Your order will be shipped within 3-7 days from the date of your order for in-stock items only. If the item you ordered is out of stock and cannot be shipped, we will contact you individually.
- We will not refund or reship an item that was mistakenly delivered due to customer error.
Exchange & Return Process
Exchange • Return Request
Exchange or Return for Change of Mind: Request within 7 days from the delivery completion date.
Defective/Missing Items: Request within 90 days from the date of receipt.
1:1 Inquiry
'1:1 Inquiry' link at SHOP bottom or MY page
Determination of Defects
Disposal or collection of the item to be proceeded based on the instructions provided by the Customer Center.
Deliver • Refund
Exchange: Dispatch of replacement item.
Return: Refund processed after the defective item is returned and checked.
Exchange • Return Completed
Notes on Exchanges • Returns
- For printed materials and photo-related products (e.g., photocards), minor smudges, scratches, dents, bends, or creases may occur due to the nature of the product and the manufacturing and production process.
- Scratches or damage of OPP, sealed, or any kind of packages used to protect merchandise are subject to scratches and breakage due to the nature of the material.
- A protective film is attached to acrylic products to prevent scratches that may occur during the manufacturing and shipping process. Please remove it before use.
- Product colors may vary compared to the actual material and color depending on monitor specifications and settings.
- For products with physical measurements, errors can occur depending on the nature of the product and how it was measured.
- Please check for product damage before use. Exchange or return requests may be restricted if the product's value is significantly reduced due to consumer use.
- If the packaging of reproducible goods is damaged (CD/LP, DVD/Bluray, magazines, video photo books, photographs, etc.
- ltems the product's value has significantly decreased to the point where resale is difficult due to the passage of time (removal of product barcode, repairs) are not eligible for return.
- There may be additional precautions for specific products, so please check the product information.
- Event gifts or special perks are subject to the same exchange and return instructions as the original item.
- If you have any inquiry, please reach out to the customer service center through 'Contact Us'.