[Product Details]
Product: T-SHIRT
Material: COTTON
Size:
M - Shoulder 47CM, Chest 52CM, Sleeve 23.5CM, Length 72.5CM
L - Shoulder 50.5CM, Chest 59CM, Sleeve 24.5CM, Length 74CM
[Contents]
Item: T-SHIRT 1EA
[Laundry Instructions]
- Please wash the garment inside out.
- Do not soak it in water with dissolved detergent, and do not leave it clumped after spinning.
- Be sure to separate white items from colored ones and wash them separately.
- Avoid storing the item while it is damp with sweat or water. Rinse thoroughly to remove any detergent residue, then dry it flat in the shade.
- Strong friction or excessive force may cause pilling or thread pulling, so please handle with care.
- Do not use hot-air drying, as it may cause deformation of the garment.
[Product Information]
- Size may vary slightly due to cutting or manufacturing. (±1~3cm)
- Thread loosening under 1CM may occur during production.
- Handle with care as the product is sensitive to sharp objects and fire.
- Minor threads or printing splashes may occur due to mass production processes.
- Foreign particles or minor threads may be included due to material characteristics.
- Colors may appear differently depending on your monitor settings.
- Initial use may cause minor fiber shedding.
- Biodegradable packaging made from plant-based materials may tear easily.
- Outer packaging (BOX, OPP, etc.) is designed to protect internal items and may have scratches or minor damage from manufacturing and shipping.
- Photos and printed items may have slight contamination, scratches, bends, or folds due to production processes.
- Images are for reference only; actual design, size, and materials may differ.
- Limited quantity; may sell out early.
- Official FANS SHOP products come with an authenticity hologram sticker.
[Product Notice]
- For ages 14 and above; not for children.
- Exchange or compensation is available according to Consumer Dispute Resolution Standards.
• FANS SHOP is the official JYP ENTERTAINMENT online store.
• MERCH sold by FANS SHOP includes authenticity hologram stickers.
• For safe purchases, use official or verified distributors.
• FANS SHOP content is protected by copyright; unauthorized use is prohibited.
Shipping Information
- Partial cancellations before shipment are only possible by product unit. Cancellation of partial quantities of the same product is not allowed.
- Pre-sale items will be manufactured after the sales period ends and shipped on the separately announced shipping date. Please check the shipping schedule before placing your order.
- Delivery time for pre-sale items may take 15 business days (weekdays excluding weekends/holidays) or more to ship the last order, depending on total order volume.
- Your order will be shipped within 3-7 days from the date of your order for in-stock items only. If the item you ordered is out of stock and cannot be shipped, we will contact you individually.
- We will not refund or reship an item that was mistakenly delivered due to customer error.
Exchange & Return Process
Exchange • Return Request
Products eligible for return due to a change of mind: Request must be made within 7 days from the delivery date.
Defective/Missing Items: Request within 90 days from the date of receipt.
1:1 Inquiry
'1:1 Inquiry' link at SHOP bottom or MY page
Determination of Defects
Disposal or collection of the item to be proceeded based on the instructions provided by the Customer Center.
Deliver • Refund
Exchange: Dispatch of replacement item.
Return: Refund processed after the defective item is returned and checked.
Exchange • Return Completed
Notes on Exchanges • Returns
- For printed materials and photo-related products (e.g., photocards), minor smudges, scratches, dents, bends, or creases may occur due to the nature of the product and the manufacturing and production process.
- Scratches or damage of OPP, sealed, or any kind of packages used to protect merchandise are subject to scratches and breakage due to the nature of the material.
- A protective film is attached to acrylic products to prevent scratches that may occur during the manufacturing and shipping process. Please remove it before use.
- Product colors may vary compared to the actual material and color depending on monitor specifications and settings.
- For products with physical measurements, errors can occur depending on the nature of the product and how it was measured.
- Please check for product damage before use. Exchange or return requests may be restricted if the product's value is significantly reduced due to consumer use.
- If the packaging of reproducible goods is damaged (CD/LP, DVD/Bluray, magazines, video photo books, photographs, etc.
- ltems the product's value has significantly decreased to the point where resale is difficult due to the passage of time (removal of product barcode, repairs) are not eligible for return.
- There may be additional precautions for specific products, so please check the product information.
- Event gifts or special perks are subject to the same exchange and return instructions as the original item.
- If you have any inquiry, please reach out to the customer service center through 'Contact Us'.