[Product Details]
Product: T-SHIRT
Material: COTTON
Size: FREE - Total Length 72cm / Shoulder Width 55cm / Chest Width 58cm / Sleeve Length 24cm
[Product Composition]
Main Item: 1 T-SHIRT
[Product Information]
- Made with pigment-dyed fabric, and the degree of distressing may vary for each product.
- Size may vary during cutting or sewing (±1~3cm).
- Fraying of less than 1cm may occur during the manufacturing process.
- This product is sensitive to sharp objects and fire, so caution is advised.
- Fraying threads and fine print may occur due to the mass production process.
- Due to the nature of the product material and manufacturing process, impurities or fine threads may be present.
- Colors may appear differently depending on the user's monitor settings.
- Due to the nature of the product, fiber shedding may occur upon initial use.
- Biodegradable packaging made from plant-based materials may tear easily due to the nature of the material. - Outer packaging materials such as packaging, OPP, and outer boxes are designed to protect internal components from scratches, dents, and dust. Scratches, dents, and minor damage may occur during the manufacturing/packaging and delivery processes.
- Printed materials (photocards) may experience minor contamination, scratches, dents, warping, and folds due to the manufacturing/processing process and the nature of the product.
- This image is an example to help you understand the product. The design, size, and materials of the actual product may differ from the information provided during the manufacturing process.
- This product is available in limited quantities and may sell out early if stocks run out.
- FANS SHOP products sold at official retailers are affixed with a hologram sticker verifying authenticity.
[Product Notes]
- This product is intended for users aged 14 years and older and is not intended for children.
- This product is eligible for exchange or compensation in accordance with the Fair Trade Commission's Consumer Dispute Resolution Standards.
• FANS SHOP is JYP ENTERTAINMENT's official online store.
• All merchandise sold on FANS SHOP has a hologram sticker confirming authenticity.
• For safe and reliable purchases, we recommend using official retailers or verified distributors.
• FANS SHOP content is protected by copyright law, and unauthorized reproduction and theft are prohibited.
Shipping Information
- Partial cancellations before shipment are only possible by product unit. Cancellation of partial quantities of the same product is not allowed.
- Pre-sale items will be manufactured after the sales period ends and shipped on the separately announced shipping date. Please check the shipping schedule before placing your order.
- Delivery time for pre-sale items may take 15 business days (weekdays excluding weekends/holidays) or more to ship the last order, depending on total order volume.
- Your order will be shipped within 3-7 days from the date of your order for in-stock items only. If the item you ordered is out of stock and cannot be shipped, we will contact you individually.
- We will not refund or reship an item that was mistakenly delivered due to customer error.
Exchange & Return Process
Exchange • Return Request
Products eligible for return due to a change of mind: Request must be made within 7 days from the delivery date.
Defective/Missing Items: Request within 90 days from the date of receipt.
1:1 Inquiry
’1:1 Inquiry’ link at SHOP bottom or MY page
Determination of Defects
Disposal or collection of the item to be proceeded based on the instructions provided by the Customer Center.
Deliver • Refund
Exchange: Dispatch of replacement item.
Return: Refund processed after the defective item is returned and checked.
Exchange • Return Completed
Notes on Exchanges • Returns
- For printed materials and photo-related products (e.g., photocards), minor smudges, scratches, dents, bends, or creases may occur due to the nature of the product and the manufacturing and production process.
- Scratches or damage of OPP, sealed, or any kind of packages used to protect merchandise are subject to scratches and breakage due to the nature of the material.
- A protective film is attached to acrylic products to prevent scratches that may occur during the manufacturing and shipping process. Please remove it before use.
- Product colors may vary compared to the actual material and color depending on monitor specifications and settings.
- For products with physical measurements, errors can occur depending on the nature of the product and how it was measured.
- Please check for product damage before use. Exchange or return requests may be restricted if the product's value is significantly reduced due to consumer use.
- If the packaging of reproducible goods is damaged (CD/LP, DVD/Bluray, magazines, video photo books, photographs, etc.
- ltems the product's value has significantly decreased to the point where resale is difficult due to the passage of time (removal of product barcode, repairs) are not eligible for return.
- There may be additional precautions for specific products, so please check the product information.
- Event gifts or special perks are subject to the same exchange and return instructions as the original item.
- If you have any inquiry, please reach out to the customer service center through 'Contact Us'.