[Product Details]
Product: FOX2Y LAPTOP POUCH
Material: POLYESTER, METAL
Size: LAPTOP POUCH 32X26X2CM
[Product Composition]
FOX2Y LAPTOP POUCH 1EA
[Product Information]
- As this is a sewn product, the shape of the face design may vary slightly, and some finishing may not be perfectly neat.
- Size differences may occur during cutting or sewing (±1–2CM).
- Fraying under 1CM may occur during the manufacturing process.
- This product is sensitive to sharp objects and heat. Please handle with care.
- Due to the mass-production process, loose threads or slight misprints may occur.
- Minor foreign fibers or loose threads may be included due to the nature of the material and manufacturing process.
- Colors may appear different depending on your monitor settings.
- Fibers may come off during initial use due to the nature of the product.
- The biodegradable packaging made from plant-based materials may tear easily due to the nature of the material.
- The outer packaging (package, OPP, or outer box) is designed to protect the internal components from scratches, dents, and dust. Minor scratches, dents, or damage may occur during production, packaging, or shipping.
- For printed materials such as photocards, minor contamination, scratches, dents, warping, or folding may occur due to the nature of the product and production process.
- Images are for illustrative purposes only. Actual design, size, and materials may differ due to production changes.
- This product is limited in quantity and may sell out early once stock is exhausted.
- Official FANS SHOP products come with an authenticity hologram sticker.
[Precautions]
- This product is intended for ages 14 and older; it is not a children’s product.
- Exchanges or compensation are available in accordance with the Consumer Dispute Resolution Standards announced by the Fair Trade Commission.
• FANS SHOP is the official online store of JYP ENTERTAINMENT.
• All MERCH sold on FANS SHOP includes an authenticity hologram sticker.
• To ensure a safe and reliable purchase, we recommend purchasing through official or verified distributors.
• FANS SHOP content is protected by copyright law. Unauthorized reproduction or use is prohibited.
Shipping Information
- Partial cancellations before shipment are only possible by product unit. Cancellation of partial quantities of the same product is not allowed.
- Pre-sale items will be manufactured after the sales period ends and shipped on the separately announced shipping date. Please check the shipping schedule before placing your order.
- Delivery time for pre-sale items may take 15 business days (weekdays excluding weekends/holidays) or more to ship the last order, depending on total order volume.
- Your order will be shipped within 3-7 days from the date of your order for in-stock items only. If the item you ordered is out of stock and cannot be shipped, we will contact you individually.
- We will not refund or reship an item that was mistakenly delivered due to customer error.
Exchange & Return Process
Exchange / Return Request Method
- Requests can be submitted via the Exchange / Return button in your Order / Shipping History or through MY FANS > 1:1 Inquiry.
Exchange / Return Eligibility Period
- Change of mind: Requests must be submitted within 7 days from the delivery completion date.
- Defective / Missing items: Requests must be submitted within 90 days from the date of receipt.
*Attaching photos or videos related to defective/missing items when making an inquiry will help us process your request more quickly.
Exchange / Return Shipping Fees
- If a return is requested due to the purchaser’s change of mind, the purchaser is responsible for the shipping fee.
- If an exchange/return is requested due to a defective item, incorrect item, or delivery issue, the seller is responsible for the shipping fee.
Notes on Exchanges • Returns
- For printed materials and photo-related products (e.g., photocards), minor smudges, scratches, dents, bends, or creases may occur due to the nature of the product and the manufacturing and production process.
- Scratches or damage of OPP, sealed, or any kind of packages used to protect merchandise are subject to scratches and breakage due to the nature of the material.
- A protective film is attached to acrylic products to prevent scratches that may occur during the manufacturing and shipping process. Please remove it before use.
- Product colors may vary compared to the actual material and color depending on monitor specifications and settings.
- For products with physical measurements, errors can occur depending on the nature of the product and how it was measured.
- Please check for product damage before use. Exchange or return requests may be restricted if the product's value is significantly reduced due to consumer use.
- If the packaging of reproducible goods is damaged (CD/LP, DVD/Bluray, magazines, video photo books, photographs, etc.
- ltems the product's value has significantly decreased to the point where resale is difficult due to the passage of time (removal of product barcode, repairs) are not eligible for return.
- There may be additional precautions for specific products, so please check the product information.
- Event gifts or special perks are subject to the same exchange and return instructions as the original item.
- If you have any inquiry, please reach out to the customer service center through 'Contact Us'.