[Product Details]
Product: Xdinary Monsters PLUSH BABY Ver.
Material: POLYESTER, METAL, PAPER
Size:
PLUSH BABY Ver.
- HAM-IL : 9X10.5CM
- NYANGDUU : 8X10.5CM
- JIDUCK : 12X10CM
- FOX.DE : 8.5X10.5CM
- TYO NEN : 12X11CM
- JJUF : 8X10.5CM
/ CHARACTER CARD - 5.5X8.5CM
[Product Components]
Main Item: PLUSH BABY Ver. 1EA, CHARACTER CARD 1EA / Sold individually (6 types)
[Product Information]
- For **sewn (fabric) products**, slight differences in face shape or minor finishing imperfections may occur.
- Size discrepancies may occur during cutting or sewing (±1–2CM).
- Fraying of less than 1CM may occur during production.
- This product is vulnerable to sharp objects and heat; please handle with care.
- Due to mass production, slight thread fraying or minor print irregularities may occur.
- Depending on the material and manufacturing process, foreign fibers or loose threads may be included.
- Colors may appear different depending on your monitor settings.
- Some fiber shedding may occur during initial use due to product characteristics.
- The biodegradable packaging made from plant-based materials may tear easily due to its nature.
- Outer packaging such as boxes or OPP bags is designed to protect inner contents from scratches, dents, and dust. Minor damage may occur during production or shipping.
- For printed materials (such as photocards), slight contamination, scratches, bends, or creases may occur due to the printing and production process.
- Product images are for illustrative purposes only. Actual design, size, or material may differ during production.
- This product is available in limited quantities and may sell out early.
- All FANS SHOP products sold through official channels include an authenticity hologram sticker.
[Precautions]
- This product is intended for users aged 14 and older. It is not a toy for children.
- Exchanges or compensation are available in accordance with the Fair Trade Commission’s consumer dispute resolution standards.
• FANS SHOP is the official online store of JYP ENTERTAINMENT.
• All MERCH sold at FANS SHOP includes an official authenticity hologram sticker.
• To ensure a safe and reliable purchase, please use official or verified distribution channels.
• FANS SHOP content is protected under copyright law. Unauthorized reproduction or use is prohibited.
Shipping Information
- Partial cancellations before shipment are only possible by product unit. Cancellation of partial quantities of the same product is not allowed.
- Pre-sale items will be manufactured after the sales period ends and shipped on the separately announced shipping date. Please check the shipping schedule before placing your order.
- Delivery time for pre-sale items may take 15 business days (weekdays excluding weekends/holidays) or more to ship the last order, depending on total order volume.
- Your order will be shipped within 3-7 days from the date of your order for in-stock items only. If the item you ordered is out of stock and cannot be shipped, we will contact you individually.
- We will not refund or reship an item that was mistakenly delivered due to customer error.
Exchange & Return Process
Exchange • Return Request
Products eligible for return due to a change of mind: Request must be made within 7 days from the delivery date.
Defective/Missing Items: Request within 90 days from the date of receipt.
1:1 Inquiry
’1:1 Inquiry’ link at SHOP bottom or MY page
Determination of Defects
Disposal or collection of the item to be proceeded based on the instructions provided by the Customer Center.
Deliver • Refund
Exchange: Dispatch of replacement item.
Return: Refund processed after the defective item is returned and checked.
Exchange • Return Completed
Notes on Exchanges • Returns
- For printed materials and photo-related products (e.g. photocards), minor smudges, scratches, dents, bends, or creases may occur due to the nature of the product and the manufacturing and production process.
- Scratches or damage of OPP, sealed, or any kind of packages used to protect merchandise are subject to scratches and breakage due to the nature of the material.
- A protective film is attached to acrylic products to prevent scratches that may occur during the manufacturing and shipping process. Please remove it before use.
- Product colors may vary compared to the actual material and color depending on monitor specifications and settings.
- For products with physical measurements, errors can occur depending on the nature of the product and how it was measured.
- Please check for product damage before use. Exchange or return requests may be restricted if the products value is significantly reduced due to consumer use.
- If the packaging of reproducible goods is damaged (CD/LP, DVD/Bluray, magazines, video photo books, photographs, etc.
- ltems the product's value has significantly decreased to the point where resale is difficult due to the passage of time (removal of product barcode, repairs) are not eligible for return.
- There may be additional precautions for specific products, so please check the product information.
- Event gifts or special perks are subject to the same exchange and return instructions as the original item.
- If you have any inquiry, please reach out to the customer service center through 'Contact Us'.