Notice of FANS ALBUM Service Launch (2026.06.22 KST, v2.2625.8)

2026.06.23 04:00

Hello, this is FANS.

Thank you to all our customers for using the FANS service.

You will be able to meet FANS ALBUM, a service that lets you own your artists’ music in high quality and enjoy a variety of content, in July 2026.

For a smooth experience, please be sure to review the information below.

1. What is FANS ALBUM?

FANS ALBUM is a smart digital album that lets you own your artists’ music in high quality. Simply scan the QR code included in the album package with your smartphone to register the album to your FANS account and enjoy a variety of content.

[Purchase Information]

FANS ALBUM can be purchased from the same retailers where you previously bought albums.

[How to Use]

Install the FANS app. (Google Play Store / Apple App Store)

Create a FANS account or log in.

Tap the [FANS ALBUM] icon at the bottom center of the app.

Tap [+ Register Album] on the screen or the [+] button in the top right.

Scan the QR code on your purchased album card or enter the verification code.

Once your album is registered, you can enjoy a variety of digital content, including the music.

* The FANS ALBUM service is not supported on the web and is available only in the app.

2. Key Features

📌 Register an album via QR verification

Verify the QR code on your purchased album to register it.

If the QR code cannot be recognized, you can verify using the displayed random number code.

📌 Listen to your registered album

Check the track list on the album detail screen and play tracks right away.

Playing a track changes your queue to that album.

To keep your existing queue, use [More > Add to Queue].

📌 Check lyrics and fan chants at a glance

View the lyrics and fan chants of your favorite tracks at a glance.

Sing along and cheer together to enjoy the music more deeply.

📌 Translation and transliteration in 17 languages

Lyrics and fan chants are provided with translation and transliteration in 17 languages.

Fans around the world can enjoy and cheer together without language barriers.

📌 Listen with the sound you prefer

Choose your preferred sound for a more immersive experience.

Dolby Atmos: high-quality sound with immersive spatial depth

FLAC: lossless high-quality sound true to the original

MP3: light and stable standard quality

Some sound options may not be available depending on the album.

📌 Explore the content within the album

Enjoy the various content registered to the album in Media.

📌 Uninterrupted playback across screens

Music keeps playing without interruption even when you move to another screen within FANS.

3. Precautions

Once registered, a FANS ALBUM is bound to the account used for the initial registration and cannot be additionally registered to or transferred to another account.

A single FANS ALBUM can be verified and used on only one device at a time.

If you change devices, please scan the QR code again to re-verify. Once re-verification is complete, the verification record on the previous device automatically expires, and you can use it on the new device.

Albums cannot be registered before release; registration is available only after the official release.

A serial code that has already been registered (used) on another account cannot be registered again.

The serial code must be entered exactly in the format XXXX-XXXX-XXXX (12 uppercase letters and numbers), including the hyphens (-). If the hyphens are omitted or the format is incorrect, verification may not proceed properly, so please take care when entering it.

4. Update Notes

Images in this notice are examples to help you understand the features and are not actual data.

The above update applies from v2.2625.8 (2026.06.22 KST).

The time of the update on the App Store or Google Play Store may vary depending on your environment.

If you need further assistance or have any inquiries, please use MY FANS > 1:1 Inquiry.

We will continue to do our best to provide an even better service.

Thank you.